Terms of Service

Last Updated: TODO: EFFECTIVE DATE · Effective Date: TODO: EFFECTIVE DATE

1. Acceptance of Terms

By downloading, installing, or using the Loop mobile application (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the App.

2. Description of Service

Loop is an AI-powered activity discovery and social planning application. The App provides personalized activity and venue recommendations, calendar-aware planning, an AI concierge chat, friend connections and group planning, and gamification through a Loop Score.

3. Eligibility

You must be at least 13 years old to create an account. TODO: confirm the actual minimum age enforced at signup in the App (app.config / onboarding flow) before publishing — this draft assumes 13 per COPPA norms; align it with the real signup gate. By using the App, you represent that you meet this requirement, and if you are under 18, that you have a parent or guardian's permission.

4. Account Registration

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• You must notify us immediately of any unauthorized use of your account.

5. Subscriptions and Payments

5.1 User subscriptions

Free tier: daily AI recommendations, solo activity suggestions, basic filters.

Loop Plus ($5.99/month): unlimited AI recommendations, group planning with friends, advanced filters, full calendar sync.

5.2 Business subscriptions

Boosted ($49/month) and Premium ($149/month): paid visibility boosts and analytics for business venue listings. No ads are sold on Loop — this is the only monetized placement mechanism.

5.3 Payment terms

• Payments are processed by Stripe and/or the Apple App Store / Google Play in-app purchase systems.
• Subscriptions auto-renew unless cancelled before the end of the current billing period, per the app store's own renewal window.
• You may cancel at any time through the App or your device's subscription management settings.
• Refunds are handled according to Apple App Store and Google Play Store policies.
• Prices are subject to change with advance notice.

6. User-Generated Content

By posting content (comments, feedback notes, group-chat messages, profile photos) through the App, you retain ownership but grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content within the App. You agree not to post content that is illegal, infringing, harassing, or that impersonates another person.

We may remove content that violates these Terms at our discretion.

7. Acceptable Use

• No illegal use, unauthorized access attempts, or disruption of the App's operation.
• No scraping, crawling, or automated access.
• No using the App to stalk, harass, or harm another person.
• No reverse engineering, decompiling, or disassembling the App.

8. Intellectual Property

The App and its design, code, and content (excluding user-generated content) are owned by TODO: COMPANY LEGAL NAME and protected by intellectual property law. Third-party content (e.g. Google Places data, venue photos) is owned by its respective owners and used under license.

9. Third-Party Services and Venue Information

The App integrates with third-party services including Google Places, Google Maps, Google Gemini, and Stripe. We do not guarantee the accuracy of venue information such as hours, prices, availability, or menus — this data comes from third parties (primarily Google) and can be out of date or wrong. Always confirm details with the venue directly before relying on them, especially for hours and pricing.

10. Disclaimers

• The App is provided "AS IS" and "AS AVAILABLE," without warranties of any kind.
• We do not endorse any venue, activity, or business recommended through the App and are not responsible for your experience there.
• Recommendations are generated by an AI/algorithmic process and may not always match your preferences or be accurate.

11. Limitation of Liability

To the maximum extent permitted by law, Loop is not liable for indirect, incidental, or consequential damages arising from your use of the App. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold Loop harmless from claims arising from your use of the App, your violation of these Terms, or content you post.

13. Termination

You may delete your account at any time. We may suspend or terminate accounts that violate these Terms. Sections that by their nature should survive termination (Disclaimers, Limitation of Liability, Indemnification) do survive.

14. Dispute Resolution

Governing law: these Terms are governed by the laws of the State of Texas, United States TODO: ARBITRATION/VENUE DETAILS — confirm with counsel, without regard to conflict-of-law principles.

Informal resolution: before filing a formal dispute, contact us at TODO: LEGAL EMAIL and attempt to resolve the dispute informally for at least 30 days.

Arbitration: unresolved disputes are subject to binding arbitration under the rules of the American Arbitration Association, in Texas. You waive the right to a jury trial and to participate in a class action, to the extent permitted by law.

15. Changes to Terms

We may modify these Terms at any time; material changes will be noticed through the App or by email.

16. General Provisions

These Terms, together with our Privacy Policy, are the entire agreement between you and us. If any provision is unenforceable, the rest remain in effect. Failure to enforce a right is not a waiver of it. You may not assign your rights under these Terms.

17. Contact Us

Email: TODO: LEGAL EMAIL
Address: TODO: COMPANY ADDRESS